Loan Accounts
How to Pay:
There are several different ways available to you to pay your Kildare County Council mortgage. You can pay online, direct debit, standing order, over the phone, or in person at the council cash office desk.
ONLINE:
MyCoCo, the online payments system, is now available. Customers can use MyCoCo to pay their home loan online by debit or credit card. Once registered, you can also view transactions, check account balances and access statements.
The service is mobile friendly and can also be used through the MyCoCo app. Please see below for further details:
DIRECT DEBIT:
If you wish to pay by direct debit, please complete and return the Direct Debit Mandate.pdf by post or email.
OTHER PAYMENT OPTIONS:
Please click here for details of other Payment Options.pdf available to you.
Arrears:
In the current financial environment, many people are having difficulties paying their bills. Circumstances such as impending redundancy, reduced working hours, reduced wage rates, unexpected life events etc can impact negatively on your income.
If you are having difficulties paying your Kildare County Council mortgage or feel that you may fall behind on your payments, the best thing you can do is to talk to us. Kildare County Council has a dedicated Arrears Support Unit, and all cases are handled with the highest level of sensitivity and confidentiality.
If you have fallen into arrears, get in touch straight away and we will work with you to find the right solution that suits your current financial circumstances.
You can contact our Arrears Support Unit on (045) 980 652 or loans@kildarecoco.ie.
Mortgage Arrears Resolution Process:
The Mortgage Arrears Resolution Process (MARP) is a process to help support mortgage borrowers who are in arrears, or at risk of going into arrears.
The MARP offers certain protections to borrowers who actively engage in the process. If engagement is not forthcoming, borrowers will lose the benefit of these protections.
If you are deemed to be eligible for the process, our Arrears Support Unit will work with you to try to find the best solution to address your arrears situation. For further information, please see the Borrower Information Booklet below:
KCC MARP Borrower information booklet.pdf
As part of the MARP, we may ask you to complete a standard financial statement (SFS) to allow us to determine the most appropriate course of action with regards to your mortgage payments. Please see below relevant documents:
Standard Financial Statement for Loan Customers.pdf
Standard Financial Statement Checklist Explanatory Information.pdf
Loans Standard Financial Statement Privacy Statement.pdf
Further Information:
You may also find the following websites useful:
Citizens Information Board - http://www.citizensinformation.ie
Money Advice & Budgeting Service (MABS) - http://www.mabs.ie/
Department of Social Protection - www.welfare.ie
Financial Services Ombudsman - www.financialombudsman.ie
Free Legal Advice Centre (FLAC)- www.flac.ie
Insolvency Service of Ireland (ISI) - www.isi.gov.ie
Keeping Your Home Website - www.keepingyourhome.ie
National Consumer Agency - www.itsyourmoney.ie
Office of the Revenue Commissioners - www.revenue.ie
Special Repayments off capital balance or rental equity balance (REB):
Applicable accounts are monitored regularly and when sufficient credit has accumulated to allow a special repayment to be made, borrowers will be contacted via post with an application form to sign and return.
Shared Ownership Restructuring Guide:
Our team constantly monitor shared ownership loan accounts and will be in contact with applicable borrowers if they are deemed to be suitable candidates for restructuring.
To find out more see Shared Ownership Restructuring Guide
Mortgage Protection Insurance:
It is a mandatory requirement of Kildare County Council that all applicants qualify for and have the approved Local Authority Mortgage Repayment Protection Plan (MRPP) Group Insurance Scheme in place before a loan can be issued.
The Mortgage Protection Insurance (MPI) Scheme for Local Authority Borrowers provides Life Cover for new borrowers when purchasing their home.
Cornmarket administers the Scheme on behalf of the Local Government Management Agency (LGMA) and the Scheme is underwritten by New Ireland.
For Application Forms or to view the policy see https://kildarecoco.ie/Forms/Finance/
WARNING:
If you do not keep up your repayments, you may lose your home.
The cost of your monthly repayments may increase.
If you do not meet the repayments on your loan, your account will go into arrears. This may affect your credit rating, which may limit your ability to access credit in the future.
You may have to pay charges if you pay off a fixed-rate loan early.