Frequently Asked Questions /
Ceisteanna Coitianta

How do I join Kildare Libraries?

How do I contact my local library?

 

Contact details can be found here - https://www.librariesireland.ie/find-your-local-library

 

How do I view my library account?

Members can view their library accounts online including renewing and requesting items

To  access your account you will need:

  • Library card barcode number (e.g. B123456)
  • 4-digit PIN (Personal Identification Number)
  • To register a PIN, present your library card in person to a member of staff at your local library

How do I search the library catalogue?

 

You can search the Library Catalogue here

 

What can I borrow from the library?

  • You can borrow Books, Magazines, Energy Saving Toolkits, DVDs, and Music CDs
  • You can borrow up to 12 items on your library card
  • Most items can be borrowed for a loan period of 3 weeks

How do I renew my items?

  • In person, at your local library by bringing your library card to library desk or on the self-service kiosks
  • By phoning your local library (please have your membership card ready)
  • By logging into your library account
  • You cannot renew an item that is reserved by someone else, or where its renewal limit has already been reached

What fees apply?

  • From January 2019, there are no fines on overdue / late items. Overdue notifications by text and email will still be sent as reminders
  • You will be asked to pay a replacement charge if the item which has been lost or damaged is an adult item. This cost will be calculated as the purchase price of the item.  Replacement charges can be paid at any library branch, regardless of where the item originated from. Alternatively, you can provide us with a replacement copy
  • There is no replacement charge for children’s items which have been lost or damaged
  • Please note, if you have not notified the library of the loss or damage, your card will be temporarily blocked from borrowing or renewing items, including eBooks and eAudiobooks until you inform a library staff member

How can I request an item?

 

Library members can request (or place a ‘hold’ on) books or other items by following these instructions

 

How do I borrow eBooks/ eAudiobooks?

How do I use computers in the library?

  • All libraries in Kildare have Public PCs and Laptops or Tablets available for public use. It is FREE to use a computer, the Internet and WiFi
  • Please note you require a PIN number in order to access WiFi
  • More information about computers and Internet can be found at the Internet Policy section of our website
  • Borrowers are also welcome to use their own laptops, tablets etc. in our libraries

How do I print/ photocopy/ scan?

Via Surfbox Self Service Kiosks

  • Black and White A4 prints and photocopies cost €0.20c per page
  • Colour A4 prints and photocopies cost €0.60c per page
  • Black and White A3 prints and photocopies cost €0.40c per page
  • Colour A3 prints and photocopies cost €1.20 per page
  • Scanning documents is free of charge

How do I access Kildare Libraries eServices and online courses?

You can avail of our wide range of eServices and online courses by clicking here

 

How do I find out more information about local history/ genealogy?

  • All Kildare branch libraries house a collection of local history books
  • Please see the Local Studies and Archives Section for more detailed information regarding local history collections held by Kildare Library Service

How do I find out what events are taking place in my local library or online?

 

For event listings in all of our branch libraries please refer to our website here or sign up to our Newsletter here